Horrible Treatment from Suppliers at Work

Today one of the worst situations happened at work.  We had ordered around two weeks ago a roof for a client. Usually the week we pay for the roof is the week they send it to the boat to get here to the islands. I finally called them to see what had happened to the roof since our client was demanding and getting restless, when they told be that the factory had some problems and had major issues with sending the merchandise on time.

Our client decided he didn’t want to wait so i try calling other suppliers on our island to see if they did in fact have the roof we wanted. When i called one of them they said they did not have the product we wanted, yet our client went there and bought the product.

We now have a couple of issues because the merchandise was paid for and now we need to cancel it. Our island supplier decided that i didnt understand her when she didnt explain things the right way. Our client now wants his money back and we now need to cancel the deal and try to get our money back.

Today is a day full of chaos and is still going on. The mainland suppier isnt answering any calls and we need to figure out how we are going to cancel the shippment and get our money back without getting blacklisted.

If the island supplier explained things the right way it would have been much easier. We need to get the money back from them as fast as we can because our client demended his money back today.

Not only this but there are much more problems adding up and none are getting easier to resolve.

Now we need to try and resolve all of this before something bad happens.