I have found that most of the tech suppport sites are scamming these days. And they are adding no value to the business. Instead they are making people pay some specific price. And usually they format and move ahead with their work. I think technical support sites needs to be making it easier for the people to get help. But these days they are just selling the stuff. And that is not a good thing. I am sure there are people who are genuinely doing the work. But it seems most of the people are into scamming. And that is not a good thing at all. I wish some day people understand the value of the good work. In this article we see how the technical support sites are making money off people.
Antivirus License
Many tech support sites are hiring the virtual helpers. And they are making sure that they are selling some products. And the top most product that gets sold is the antivirus. And the virtual helpers usually allow the users to install it on the machine. And that way they get rid of the virus from the system. I am sure there are some of the legit help support tickets. But in most of the cases you don’t need the license for the antivirus. Because most of the virus out there are fake and not many of us know that the virus are usually created by the anti virus companies themselves.
Windows License
Most of the tech support sites also sell the Windows license. And that is how they are making the most money. For every license sold they get around 20% of the cost. And think of that as being sold for a year or two. And any maintenance, that can lead to more of solution if the person is serious in selling it to the right client. I am not sure how the people are making money of this sort of licensing when people don’t even need it for trivial. For example selling the Windows 10 license to the Windows 7 users, can be bad for sure. I think this needs to be stopped for gullible people to not waste their time into this.
Maintenance Fees
I have seen some of the sites like this charging around 99$ per incident. And that is surely not a good way for anyone to add that much money out of the pocket. I am not sure how this can be solved. But based on how I am thinking, this sort of money is too much. Not that there are premium things that needs to solve. But this fee outright upfront is not a good option. I don’t think it would be a good idea to charge that much fees. I think maintenance is another thing that may add up in the place. That being said, maintenance is over charged for most of the time so not worth it at all.
That being said, we don’t need such type of services on the web. And one has to open up for the better business services.
Image by pixabay.
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