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Here in the office, conflicts arises when there are side comments made towards somebody who is in command of a project. And this side comments are not directly being told the person, but is being relayed by another.
As you know, relaying comments made by another will always go wrong. Why? The person relaying it will say it not the exact way it was said. It could either be that there are additional words or lesser words.
In this regard, what happens next is an exchange of words between those two very persons involved.
Because of that, the two persons won’t speak with each other and instructions will just be relayed through others. This creates more mistakes.
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