Once the Customer enters inside a Bank he generally expects some attention from the employees. He expects somebody to come and assist him so that he can leave the bank finishing his work with confidence. He needs some trusted people. Here in this aspect, the Banks especially Private Sector Banks are far ahead of their counterpart Public Sector Banks.
A smiling face will always have its value wherever it is. A small smile with an attention and care towards a customer will do a lot than a routine attention and care. They smile and give you information politely explaining the things with a lot of patience. This is one of the positive signs of Private banks which we all should appreciate and the Public sector Banks need to know. It needs special training of the employees the value of which the Public Sector Banks have now realized and are implementing. They are picking up now.
Once the Customer enters inside a Bank he generally expects some attention from the employees. He expects somebody to come and assist him so that he can leave the bank finishing his work with confidence. He needs some trusted people. Here in this aspect, the Banks especially Private Sector Banks are far ahead of their counterpart Public Sector Banks.
A smiling face will always have its value wherever it is. A small smile with an attention and care towards a customer will do a lot than a routine attention and care. They smile and give you information politely explaining the things with a lot of patience. This is one of the positive signs of Private banks which we all should appreciate and the Public sector Banks need to know. It needs special training of the employees the value of which the Public Sector Banks have now realized and are implementing. They are picking up now.