Have to be nice when you do not want to

Have to be nice when you do not want to

When you work retail or fast food or doing some thing with the public some times you might have to deal with a very anger customer. The inside of you would rally like to tell the person off . Because you know there nothing wrong. But we all know the manger of the store would not like us doing that. Like one time I work at a discount store in the food ave section the customer was bad . So this is what I did I just said sorry for that and I offer him free ice cream cone. He then told I kind of ruin his day because now I made him happy and he want to be mad that Day. How was I alae to offer him a free ice cream with out a manger it that store we were all ready had to go head to offer some thing like that because it was under ten dollars. So no manger was needed for the go head which save the customer time and me time so I can get back to my clean and cooking . If any LB writers here work in retail,fast food, or any thing doing with the public you most likely deal with angry people some times they are right some times they are wrong . But being nice some times can crate good Karma
and we all know that we all need good Karma today. So being nice to the general public is all ways a good idea. How about you were do work do you have to be nice or can you tell aa customer off? I know some people do but those people own their own business. That some times can be harder to be nice to people who shop were you work