IMPACT OF MANAGEMENT INFORMATION SYSTEM ON ORGANIZATION EFFICIENCY

TABLE OF CONTENT

Title Page                                                                                            i

Certification                                                                                        ii

Dedication                                                                                          iii

Acknowledgement                                                                              iv

Table of content                                                                                  v-vi

Abstract                                                                                              vii

CHAPTER ONE: INTRODUCTION

• Background to the Study
• Statement of the Problem

1.3       Aim and Objectives

• Statement of Research Questions
• Justification for the Study
• Scope of the Study
• Research Limitations
• The Study Area

CHAPTER TWO: LITERATURE REVIEW

2.1       Concept of Infrastructure

2.2       Determinants of Property Values

2.3       Urban Infrastructure and Property Values

2.4       Open Market Value

2.5       Factors Affecting the Market Value of Property

CHAPTER THREE: RESEARCH METHODOLOGY

3.1       Introduction

3.2       Types and Sources of Data

3.2.0   Types of Data

3.2.1   Source of Data

3.3       Data Collection Instrument(s)

3.4       Sampling Frame

3.5       Sample Size

3.6       Sampling Procedure or Technique(s)

3.7       Data Collection Procedure

3.8       Method of Data Analysis

CHAPTER FOUR: PRESENTATION AND ANALYSIS OF DATA

4.1       Data Analysis

CHAPTER FIVE: SUMMARY, CONCLUSION AND RECOMMENDATION

5.1       Conclusion

5.2       Recommendations

CHAPTER ONE

INTRODUCTION

1.1       Background to the Study

A continuing stream of IT innovation, combined with new business practices and superb management decisions, is transforming the way we do business, the way revenues are generated, and the way customers receive products and services. The growth of enterprise – wide information systems that provide extraordinarily rich data to managers on customers, suppliers, and employees, means that managers no longer operate in a fog of confusion but instead have online, nearly instant access to the important information they need to make accurate and timely decisions that influence organization performance. Information Technology is a powerful force in today’s global society. The advent of computers and Information Technology (IT) has been the single massive drive influencing organizations during past few decades. Information Technology is revolutionizing all the living ways. No doubt, it has given a new meaning to the word “Convenience” (Shaukat et al., 2008). Information Technology has drastically changed the business landscapes, and word “IT” has become the “Catchword” of the modern life today. Information Technology has become, within a very short time, one of the basic building blocks of modern industrial society. The effective use of IT is an essential element of competing in a fast-paced, knowledge based economy. Information Technology is the major contributor to the progress of the developed countries. The rapid growth of the personal computer industry, substantial decreases in computer unit cost, and simultaneous increases in computer capabilities have made vast amount of information readily available to individuals in organizations (Long and Long, 1999; Vasudevan, 2003; Salhieh and Abu- Doleh, 2007).

Management information system has changed the physical layout of offices to accommodate local networks and departmental integrated systems. It is also a formalized procedure to provide management at all levels and in all functions with appropriate information from all relevant sources to enable them make timely and effective decisions for planning, directing, evaluating, and controlling the activities for which they are responsible. A major task also facing management in almost every field of Endeavour is to plan carefully so that the quantity and quality of information obtained will be adequate to meet its needs (Munirat et al, 2014).

The role of management information system (MIS) is to manage the data, organizing, retrieving of the information which help the organization to provide services faster, and market more accurately and easily, which affect also the level of performance (AL-Gharaibeh & Malkawi, 2013).

The revolution in information technology has significantly changed the nature of business and created competitive advantages for those who appreciate its effects. The advent of IT has affected the form and substance of information, accounting not excepted. The emergence of e-commerce has made possible voluminous and cross-border transactions being carried out. This development therefore behoves a firm to change its accounting systems in order to ensure that outputs from the accounting systems could be prepared in a more timely manner. Therefore, the need for on-line and real-time processing systems will naturally arise (Noor et al, 2003).

The goal of every management information systems (MIS), in any organization is to improve job performance, and this performance efficiency is only achieved when IT is accepted and used warmly by the concern employees in organizations (Venkatesh and Davis, 2000).

1.2       Statement of the Problem

Most of the organizations in Nigeria use information systems in different ways along up ten years ago, because they recognized the critical benefit that can get from merging Management Information System in business processes. Information Technology has received great thoughtfulness across various industries and substantial positive effort on Business sector, Manufacturing Sectors, cashier’s work, services, patronage etc. Many problems confronting the business organization in Nigeria is in their use of Management Information System. Therefore this research work ought to provide solution to these problems.

1. Many manufacturing firms are not aware of the importance of MIS in decision- making and solving problem.
2. Those manufacturing firms that are aware of importance have not fully incorporated it into their system; this led to making some wrong decisions that at times tells negatively on their productivity and profitability.
3. it is pertinent to note that an MIS and its subset are effective if only the management is ready to establish an MIS that is covering all the operations of the organization and control measures are set up to protect it and professionals are the one managing it.
   • Research Questions

The following questions were formulated for the study;

1. Are there any relationship between Management Information System and Organization efficiency?
2. Does Management Information System have impact on Organization efficiency?
3. Are Management Information System practices, processes, objectives and internal control adequate in an organization?
4. Does Management Information System application provides users with timely, accurate, consistent, complete and relevant information.
5. Does Management Information System application and enhancement system exist to adequately support organization goals.
6. What are the factors influencing Management Information System process in Nigeria

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1.4       Research Objectives

            The aim of this study is to critically examine the effect of Management Information System on the organization efficiency. The objectives are;

1. To determine the relationship between Management Information System and Organization efficiency.
2. To determine the impact of Management Information System on organization efficiency.
3. To determine if Management Information System practices, processes, objectives and internal control adequate in the organization.
4. To evaluate whether Management Information System application provides users with timely, accurate, consistent, complete and relevant information.
5. To determine whether Management Information System application and enhancement system exist to adequately supports organization goals.
6. To identify the determine factors influencing Management Information System process in Nigeria.

1.5       Statement of the Hypotheses

The following hypothesis will be developed and empirically tested, the result will be formed on the basis for recommendation and conclusion.

Ho:      There is no significant relationship between Management Information System and Organization Efficiency.

Hi:      There is significant relationship between Management Information System and Organization Efficiency

1.6       Significance of the Study

The significance of the study cannot be over emphasize, the study will enables the researcher to see the needs for Management Information System in the day to day running of business activities.

It will also help management (decision makers) in business sector to improve company performance by developing management information system to increase organizational performance. This will also be beneficial to students that will carry out further research work.

1.7       Scope and Limitation of the study

The research will be focused on PZ Cussons Nig. Ltd. in Osogbo, and it will involve the senior employees at the organization in Human Resources Department and senior employee with responsibility of handling related information.

In the course of this research work, the researcher was faced with some constraints which placed a limit to the ability and performance of the researcher. The researcher encountered the following constraints among others.

1. Financial Constraint: The researcher needed a lot of money to travel to collect the necessary data from the firm. Money was also required to visit secondary data sources such as the internet, libraries, professional bodies, and so on.
2. Lack of Co-Operation: The unco-operative attitudes of many employees of the firm under study were not encouraging. Some of them were so biased and prejudiced that they did not care to understand the purpose of the research. This resulted in their failure to provide sufficient information required for proper completion of the study.
3. Time Pressure: Time allowed was not enough for thorough completion of the research, in consideration of the fact we were also facing other academic studies during the semester.

1.9       Historical Background of United Bank for Africa

PZ Cussons’ history dates back to the 1800’s, when the minds of two extraordinary people – George Paterson and George Zochonis – met in Sierra Leone and embarked on a journey of exploration and opportunity. PZ Cussons’ are an international, entrepreneurial conglomerate operating locally to enhance the lives of all consumers through quality, value and innovation, day after day.

PZ Cussons Nigeria Plc is part of a multinational consumer goods business, PZ Cussons Plc. PZ manufacture and distributes some of the best loved brands in Nigeria, from Imperial Leather to Cussons Baby, Morning Fresh to Thermocool and Robb. It operate in five core categories – personal care, beauty, home care, food and nutrition and electricals. Worldwide PZ Cussons Group employs over 5000 people across Africa, Europe, Asia, and North America.

The association of PZ Cussons with Nigeria began in 1899 when two friends, George Paterson, a Scott, and George Zochonis, a Greek, who earlier started trading in Sierra Leone, decided to expand the business along the West African coast. They were into the business of exporting palm products, ground-nuts, hide-skin and timber to Europe and importing European textiles and food stuffs. A new era started in 1948 when the company invested in the equity of a soap manufacturing company – P.B Nicholas & Company Limited in Aba. This became one of the company’s principal activities. In 1953, Mr. Nicholas sold his interest in the business with majority shareholding retained by the Zochonis family.

During the period, Paterson Zochonis was incorporated in Nigeria as Alagbon Industries Limited which was changed in 1960 to Associated Industries Limited. Expansion and Diversification: The establishment of the soap manufacturing business led to the diversification into toiletries, cosmetics and proprietary pharmaceuticals at the Aba plant. As the demand for the company’s products grew, there arose the need for further expansion. A site was leased at Ilupeju in Lagos state where a manufacturing plant was built to produce toiletries, cosmetics and proprietary pharmaceuticals. With growing confidence and an excellent distribution network, the company diversified again into new product categories. In 1973, the company commenced the manufacturing of detergent and domestic white goods (THERMOCOOL) by establishing more factories at Ilupeju for these new ventures. In 1982, it opened one of the largest detergent factories in Africa to meet the demand of the growing populace. In November, 2007, the name PZ Industries PLC was changed to PZ Cussons Nigeria PLC to align with the nomenclature of our international operations.

As a forward looking company, PZ Cussons completed Project Unity in 2010 at the cost of N10 billion . The objective was the overhauling of PZ Cussons business/ manufacturing processes and distribution model. A sum of N10 billion was expended in the construction of a massive world-class Detergents Spray Tower and State-of-the-Art distribution centre at Ikorodu; relocation and modernization of the Personal Care manufacturing facilities from Ilupeju to Ikorodu including the new addition of a talc sterilization plant and the upgrading of the soap manufacturing facilities at Aba factory. Our steady growth, expertise and the confidence, recognized by the different consumers of our products, provided opportunities for a number of new business expansion. Consequently in the last seven years joint ventures has been set up within the group. HPZ Limited: For the expansion of the Thermocool business, a joint venture was set up between us and Haier group in China, to form HPZ Limited for the manufacture and distribution of Haier-Thermocool brand of innovative home appliances under Haier and TEC brands. In December, 2013, PZ Cussons commissioned $130 million new production lines for assembly of refrigerator and air-conditioners to expand our capacity and deepen our market penetration.

Nutricima Limited: In 2003 Nutricima Limited was established as a joint venture between  PZ Cussons UK and Glambia Limited, Ireland. The principal activity of the Company is the manufacture and sale of powdered and evaporated milk. Our product categories include evaporated milk (Nunu, Coast and Olympic), Ready-To-Drink (Nunu and Bliss) flavored milk drinks and Yo! Yoghurt drink. PZ Wilmar Limited:

PZ Wilmar Nigeria Limited was incorporated in December 2010 as a joint venture between PZ Cussons Plc and Wilmar International Limited to develop a range of branded products including edible oils and nutritional spreads. The investment is injecting a fresh Foreign Direct Investment of $650 million (100 billion Naira) and generating 9,000 direct and about 45,000 indirect employments to the economy. The fully backward-integrated project tagged from Plantation to Plate has investment in new plantations and world class 1,000 MT/day refineries. As at November, 2013, 32,000 hectares palm plantation was commissioned in Cross River State. Over 600,000 high yield palm trees transplanted, with a nursery of 2.1 million seedlings at 4 nursery sites. The 1,000/day modern refinery has in 2013 started the production of Devon Kings and Mamador vegetable oil to replace the imported brands and offer Nigerians healthier and fresher products. Overall, the projects support and facilitate the development of local agriculture and industry thus helping to build a sustainable future for oil palm and its derivatives in Nigeria. Current Principal Activities: The principal activities of the group are the manufacture, distribution and sale of wide range of consumer products under various brand names.- detergent, soap, cosmetics, medicaments, confectionery, refrigerators, freezers, air conditioners and home appliances throughout the country.

1.10     Organization Chart

1.11     Definition of terms

Information: Information is perceived as data already processed into a meaningful and useable context which include amalgamation of data, images, text, documents, voice and many other items, intelligently organized to make meaning and for the purpose of decision making.

Technology: technology refers to the use of application of those methods that is industrial and manufacturing tools for the purpose of information communication.

Performance: The manner in which something or somebody functions, operate, or behave. Also it is the working effectiveness; the way in which somebody does a job, judged by its effectiveness

Efficiency: Efficiency is the ability to do something or produce something without wasting materials, time, or energy.

Management: Management is the act or skill of controlling and making decisions about a business, department, sports team, etc.

Innovation: Innovation can be defined as the introduction of something new ideas, devices, or methods.

Management Information System: Management Information system as a functional system of gathering, comparing, analyzing, and dispersing internal and external information to the enterprise in a timely, effective, and efficient manner.

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