THE WINING ATTITUDE OF DRIVERS IN BUSINESS::
A driver should be able to exhibit excellent attitude at all times.
WHAT IS ATTITUDE?
Attitude is an inward feeling expressed by behavior.
Our expressions usually reflect our inward feelings.
Performance deepens on attitude.
Attitude is contagious.
IMPORTANTS OF ATTITUDE
It determines your approach to life.
It determines your performance.
It determines our relationship with people.
WHY A POSITIVE ATTITUDE?
Customer relationship is your job.
Satisfied customers are important to your organization.
Quality customer care is learned,not inherited.
ATTITUDE IS EVERYTHING
IT IS YOUR attitude rather than your aptitude that leads you to your attitude.
It is a wrong attitude to place ourselves first instead of seeing others as important.
Eg.why dont you people watch where you are driving?you are the fourth car i ve hit today!
SOME ATTRIBUTES OF POSITIVE ATTITUDE
-Friendliness
-fairness
-self-confidence
-selflessness
-security
-submissiveness
-Respect
-Honesty
-Puncuality
-Patience
-trust
-understanding
-Humility
-kindness
SOME ATTRIBUTES OF NEGATIVE ATTITUDE
-Disrespect
-Rudeness
-Pride
-Fear
-Impatience
-Prejudice
-Distrust
In my next article,i will explain HOW TO CHANGE A BAD HABIT…Ejomsvision