Categories: News & Events

United Airlines Actions Of Passenger Forcible Removal Deserves Condemnation

   The forcible removal of a passenger from the United Airlines which is caught on the camera is going viral. Such high handed method of the United Airlines is highly reprehensible and must be fully investigated by the aviation authority in the United States.

Any airlines company for that matter is a common carrier. Being a common carrier it is imbued with public interest and exists first and foremost for the benefit and welfare of the riding public.

It is the duty and obligation of any airlines to see to it that any passenger is safe and sound. It must observed extra-ordinary diligence while performing their duties to the public.

Possible Damages Suit By The Passengers Against United Airlines

   In the first place, the person that was forcibly evicted from the United Airlines is a passenger. Being a passenger he has a right to be there for he has an airplane ticket, a seat number which he is occupying at that time. Further the passenger will not be allowed to board the plane if he has no ticket and proper documentation.

The fact that four employees of the United Airlines at the last minutes needs to fly to a connection points and hence the need to bump four passengers in the process is not acceptable under the circumstances.

Such is the concern between United Airlines and its employees and should not and must not affect the welfare and interest of any passengers. As already adverted to from the start of this blog, United Airlines exists for the benefit and welfare of the passengers.

The employees of the United Airlines are not passengers and must not have precedence over the regular passengers of the United Airlines. Over booking as a type of practice in any airlines must be frown upon and discontinue from now on.

Any excuse or explanation from the CEO of the United Airlines through Oscar Munoz is not acceptable.

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This incident will be an interesting case if and when it reached the court. We could only hope and wish that the court will finally rendered justice to the passenger who was forcibly evicted from the plane.

If the news is to be believed that said passenger is a doctor and that the reason why he don’t want to leave the airplane is that he is seeing a patient, such reason is more than enough for the airline security to look into and for them to pause and to consider.

If the passenger is indeed a doctor and for that matter an educated and culture person, it is highly unlikely that he would be “disruptive and belligerent” contrary to the claim and representation of the United Airlines and the security people.

What is clear from this incident was that it was the United Airlines itself that was the cause of all this fiasco. The wounded feelings, emotional trauma, physical pain, and social humiliation that the said passenger has undergone must be compensated accordingly even if it is incapable of any pecuniary estimation.

May this incident be a lesson to all the airlines so as to be impressed on their minds that they have a big social responsibility to always consider the safety and welfare of its passengers above anything else.

Short of extra ordinary diligence on the part of the United Airlines it always deserves a strong condemnation.

 




  • Arnold Cruz

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